Oise Mobility

Printing date: 3/26/2023

The processing of your request via our forms (contact, purchase on the e-store, etc.), as well as the sending of our newsletter require the collection and use of personal data concerning you. Following the entry into effect of the General Data Protection Regulation (GDPR), you will find below the details of the processing carried out and the means made available to you to exercise your rights.


This site may collect personal data from you. In accordance with the principle of minimization, we only collect the data necessary for the purposes for which they are processed.

The different categories of data collected during your registration and depending on your use of our services or applications, are as follows:
Identification data (including title, surname, first name, email address, password);

  • Contact data (including postal or electronic address, mobile number);
  • Usage data (including web pages visited);
  • Connection data (in particular your computer's IP address, connection and usage logs);
  • Financial data, if you use our online store services (means of payment and payment history);
  • Location data.

Each time a collection of personal data is organized on our site, the purposes of this collection and the methods of their processing are clearly set out in compliance with the law of 06.01.1978 relating to data processing, files and freedoms.


Your personal data is collected and processed only on the basis of the legal bases provided for by the Regulations (GDPR):

1. In the performance of a contract:

  • Customer account management;
  • Identification and authentication of the client or user;
  • Communications with the customer (mailing, in particular Alert of transport, disruption, information of the service).

2. For the purposes of legitimate interests or, where applicable, on the basis of your consent:

  • Realization of statistical studies.


Site Oise does not sell, transfer or communicate any personal data to third parties outside the Oise Mobilité brand.
In the event that Site Oise is forced, in order to comply with an administrative, legal or judicial decision, to communicate to an authorized third party, within the meaning of the law of 06.01.1978 relating to data processing, files and freedoms, information relating to the personal data filed and processed that it holds, it undertakes, prior to any communication, to inform the persons concerned.

Data retention duration:

We only keep your data for as long as necessary to fulfill the purposes mentioned above or to enable us to meet our legal obligations.

To which recipients?

Your personal data may be processed by the webmaster of the site and its partners or service providers. The use of these partners or service providers is necessary for the proper performance of the service.

Sharing of personal data

Site Oise may be required to share personal data with the various entities having capital or contractual links with it and constituting the SITE OISE - Oise Mobilité group. This Consortium is made up of Cityway and KUBA.

What security for your data?

We have defined technical and organizational measures to protect your data appropriately according to their nature, the extent of the processing and their accessibility. For example, this may involve data encryption, access rights management, secure flows, etc.
Respect for the security and protection of your data is binding on all of our employees as well as our service providers.

What are your rights ?

You can access information about you or request its erasure.
You also have the right to opposition, the right to rectification, the right to restrict processing and the right to data portability.
To exercise these rights or for any questions about the processing of your information in this device, you can contact us by email at contact@oise-mobilite.fr, by using the form directly on our website on this page or by post:

Oise Mobilité
Protection des Données Personnelles
19 rue Pierre Jacoby

Please enclose a copy of a valid ID with your request.
A response will then be sent to you within 1 month of receipt of the request.

If you believe, after contacting us, that your rights are not respected or that the device does not comply with data protection rules, you can submit a complaint to the Commission Nationale de l'Informatique et des Libertés (www.cnil.fr).

Links to other sites

We may provide links to sites that are not operated by Site Oise. If you visit one of these sites to which we refer, we invite you to read their policies, particularly with regard to the protection of personal data. We are not responsible for the policies or practices of other companies.